Appointments will only be reserved with confirmation.

You will receive an appointment confirmation text 3 days prior to your appointment. Please follow the steps to either confirm or cancel at this time. Appointments that remain unconfirmed 24 hours prior to the appointment will be removed from my schedule.

If you wish to cancel an appointment, please cancel through the link in your confirmation text or contact me directly to avoid no show fees.

I understand that sometimes scheduling adjustments are necessary, however I kindly ask that you allow at least 48 hours notice for cancellations or service changes. Should you cancel with less than 48 hours notice, a fee of 25% the cost of the scheduled service will apply.

Please note that cancellation fees are not meant to punish you for cancelling, they are simply to protect my time and my business.

I value your time and make every effort to start your appointment on time. I will contact you if I am running behind schedule and I kindly ask that you do the same. While I understand lateness is sometimes unavoidable, arrival more than 15 minutes past your appointment time may result in modifying or rescheduling your service due to to scheduling commitments with other clients.

Canceling is required if you can't make it to an appointment. Failure to arrive to a scheduled appointment will result in a fee of 100% the cost of the scheduled appointment and future bookings will not be

accepted.

To provide a comfortable and safe experience for all salon clients & stylists, I kindly ask that you do not bring guests or children with you who are not receiving services.

The service areas are reserved for clients receiving services only.

Guests who are not receiving services will not be allowed in the service area. Shall you bring a guest or child, they will kindly be asked to sit in the waiting area until the end of the appointment.

For safety purposes, no children are allowed in the service areas under any circumstance. Touching the salon chairs, equipment, or decor is not permitted.

All extension services require a non-refundable deposit which goes towards the cost of the first appointment. The remaining balance is due the day of the service. By placing a deposit, you are committing to the full payment of the service. Shall you choose not to proceed with the service, your deposit will be forfeited.

I want you to love your color; and if something isn’t quite right, I want to know. If you feel your color needs a little tweaking, reach out within 7 days and I’ll make a complimentary adjustment to get us closer to the look we originally planned together.

Complimentary adjustments are for the original color goal discussed at your appointment and are limited to one adjustment within 7 days. Changes to your desired look are considered a new service. Does not cover issues caused by improper home care, swimming, excessive heat, or other outside factors.